Privacy Policy

Who we are

Lo Jee Store (lojeestore.com) is an online store based in Karachi, Pakistan, selling imported products at retail and wholesale prices.

Information we collect

• Order details — your name, phone number, email address and delivery address when you place an order.
• Account details — if you create an account, your login email and order history.
• Messages — anything you send us on WhatsApp, such as order questions or a parcel-opening video.
• Website usage — basic technical data such as pages visited, device and browser type, collected through cookies and Google analytics tools.

How we use it

• To confirm, pack and deliver your order, and to contact you about it by phone or WhatsApp.
• To handle replacements, refunds and customer support.
• To keep your cart and account working (cookies).
• To understand how the website is used so we can improve it.

Who we share it with

We share your name, phone number and address only with the courier company that delivers your parcel. Payments are cash on delivery, so we do not collect card details. We never sell your personal information.

Cookies

Our website uses cookies to remember your cart, keep you signed in and measure site traffic. You can clear or block cookies in your browser settings, but the cart and checkout may not work without them.

How long we keep it

We keep order records for as long as needed for delivery, support, accounting and legal requirements. You can ask us to delete your account information at any time.

Your choices

You can ask us to show, correct or delete the personal information we hold about you by messaging us on WhatsApp.